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A 48 hour notice is preferred for all online appointment requests in order to ensure that you can be accommodated with your requested time and date.

If we are unable to accommodate your request, we will be in contact with you within 24 hours. Of course, all walk-ins are always welcomed and will be happily accommodated to our best ability.

Take a Test Drive
Book Vehicle for Service
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Service Satisfaction Survey
Sales Satisfaction Survey
Service Satisfaction Survey
PERSONAL INFORMATION       
Name of Vehicle Owner
Chassis no. (last 6 digit)
Home Telephone Number
Work Telephone Number
P.O. Box / Mailing Address
Gender
Age
Email

Survey
1 What was your level of satisfaction with UMA
2 Would you recommend UMA to a friend / family member
3 How likely are you to get your vehicle serviced from UMA again.
4 Where the Facilities Comfortable and pleasent
5 What was your level of satisfaction with the job performed by the service Advisor
6 Did the service advisor treat you in a polite manner?
7 Did the service advisor devote exclusive attention to you?
8 Did the service advisor take enough time to understand your vehicle repair needs?
9 Did the service advisor provide you with an explanation on the work to be done, time needed & initial cost estimate?
10 Did the service advisor update you on work being done on your vehicle while it was in the workshop?
11 How satisfied are you with the delivery of your vehicle after service were performed?
12 Was the work on your vehicle carried out at a time that was convenient for you?
13 Was your Vehicle ready at the time & date originally promised?
14 Were you given a satisfactory explanation of all the services performed on your vehicle?
15 When you got your vehicle back, was it clean?
16 Talking about your last service visit, was the concern you reported with your vehicle fixed right the first time / in one visit?
17 did someone from UMA contact you after the delivery of your vehicle to determine your satisfaction with the dealership's service?
18 Do you have any suggestions that would help us increase your level of satisfaction with UMA?
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